Returns & Exchange Policy
"At Vastraa Verse, we are committed to delivering the exact product you ordered in perfect condition. Returns are accepted only for wrong or defective products."
7-Day Return Window
You can raise a return request within 7 days of receiving your order if you receive a wrong or defective product. Requests raised after this period will not be accepted.
Returns Accepted Only For
- Wrong Product Delivered: If you received a different product than what you ordered.
- Defective Product: If the product has manufacturing defects or quality issues.
- Damaged in Transit: If the product was damaged during shipping.
Please Note: We do not accept returns for change of mind, size issues, color preferences, or any reason other than those listed above.
Exchange & Refund Process
Pick-up Service: We provide a hassle-free reverse pick-up service for most pincodes.
Refunds: Once the quality check is finished at our warehouse, the refund will be initiated to your original payment source within 5-7 working days.